FAQ

Frequently asked questions.

How is A1 Exotics different from regular dried fruit?

Our fruit is slow-crafted using a gradual, low-temperature dehydration cycle designed to protect flavor, color, and aroma, and packed in small batches rather than mass-produced runs.

What is the shelf life, and how should I store products?

Shelf life varies by product and is printed on the pack; see the Ingredients & Nutrition section on each product page. Store in a cool, dry place, and reseal the pouch tightly after opening.

Do you offer Cash on Delivery (COD)?

Yes — COD is available at checkout alongside UPI, cards, wallets, and net banking via Razorpay.

How long does shipping take?

Orders ship within 1-2 business days. See our Shipping Policy for delivery timelines and shipping charges.

What is your return / refund policy?

Given these are consumable food products, returns are limited to damaged, incorrect, or defective items reported within 48 hours of delivery. See our Returns & Refunds Policy for full details.

Do your products contain allergens?

Allergen information, where applicable, is listed on each product page under Ingredients, nutrition & storage. If you have a specific allergy concern, please contact us before ordering.